Privacy policy

Basic information on data protection

Controller: DREAM YACHT CHARTER (hereinafter, “DYS”) 

Registered Office: c/o Navitas Management Services Ltd, Navitas House, Robinson Road, Floreal, Mauritius

BRN: C1003941 | Principal place of business: 1st Floor, The Flore, Rue Dairy, Floréal – Mauritius

Purpose: i) to correctly manage the requests made through the form; ii) to comply with legal obligations; iii) internal administrative purposes of the business group; iv) send you newsletters and commercial communications related to our products or services,; v) send you commercial communications about products and services of third-party collaborating entities with which Dream Yacht maintains collaboration agreements, related to the industry in general or offers and business updates from DYS, without this implying the communication of my data to such third parties.

Legitimation: i) necessary for the execution of a contract and/or pre-contractual measures; ii) legal obligation (prevention of money laundering); iii) legitimate interest and iv) and v) consent. 

Recipients: i) to competent authorities and bodies, courts, tribunals or any other third parties legitimized in accordance with the applicable regulation; ii) Other companies of the DYS Group for internal administrative purposes. Ii)  In order to carry out the identified purposes, DYS hires third parties (providers) who may have access to and/or process the personal data in their capacity as processors. In any case, your personal data will not be transferred to countries located outside the European Union for which there are no adequate guarantees.

Rights: access, rectification, deletion and opposition, as well as other rights, as explained in the Additional Information.

Additional information: You can find additional and detailed information on data protection in our Privacy Policy.

ADDITIONAL INFORMATION FOR DATA PROTECTION

This Privacy Policy describes the processing of your personal data by the company, Dream Yacht Charter (hereinafter, “DYS”), through the Internet portal: https://www.dreamyachtsales.com/  (hereinafter, the “Site”). 

You must be of legal age to use the services offered through this Site. If we detect that you are a minor, in accordance with the regulations of the country or state in which you are located, we may block and/or delete the personal data that, if applicable, you would have provided.

With regard to the use of the site, we recommend that parents or guardians regularly check and supervise their children’s internet activity. Please ensure that your children do not provide us with personal data without your permission and consent.

 In any case, the parents or legal representatives of the minor child may contact gdrp@dreamyachtcharter.com  to block and/or delete the personal data of the minor child, through the means indicated in the “YOUR RIGHTS” section of this Privacy Policy.

WHO IS THE RESPONSIBLE OF THE PROCESSING ACTIVITY?

• Identity: Dream Yacht Charter
• Registered Office: c/o Navitas Management Services Ltd, Navitas House, Robinson Road, Floreal, Mauritius
• BRN: C1003941
• Principal place of business: 1st Floor, The Flore, Rue Dairy, Floréal – Mauritius
• Phone number: +33 (0)4 83 97 00 72
• E-mail: contact@dreamyachtcharter.com 

WHAT PERSONAL DATA DO WE PROCESS?

Personal data that you provide us. Generally, the personal information that you provide to us (through the form on the Site or if you contact our customer service or by subscribing our newsletter, via email or telephone), is: name and surname, address, postal code, email address, contact telephone number, contact list, fax number, nationality.

In very particular cases and depending on the purpose and intended use of your personal data, professional data, employment details, commercial information, social, economic and insurance circumstances, transfers of goods and services may be collected.

In this same sense, the personal data indicated above are mandatory to meet your requests, so that the refusal to provide them will mean the impossibility of being able to meet them and, where appropriate, carry out the provision of the requested services. In the event that you provide third-party data, you declare to have their consent and you agree to transfer the information contained in this clause, exempting DYS from any liability. 

In any case, DYS may carry out periodic verifications to verify this fact, adopting due diligence measures that correspond in accordance with the applicable regulations.

2. Personal data we collect: the Site uses cookies (and/or similar technologies) so that, depending on your configuration, DYS may collect and process personal data.

Generally, we collect and store limited personal information and anonymous global statistics from all those users who visit our websites, either because you actively provide us with that information or you are simply browsing our websites. The information we collect includes the Internet Protocol (IP) address of the device you are using, the device you are using, the browser software you are using, your operating system, the date and time of access, geographic location, the Internet address of the website through which you accessed our websites, and also information about how you use our websites, such as clicks and searches performed.

For more information about of the use and configuration of cookies (and / or similar technologies), please consult our Cookies Policy.

3. Personal data we collect from third parties: On our website you may find links that direct you to platforms or websites operated by third parties. Please note that we may receive the personal data you provide on third party platforms, for example through social media, for the purposes set out below, but primarily for information purposes and provided that there is sufficient legitimacy for the processing of such personal data.

The data that will be collected by third parties will be as set out above: first and last name, address, postcode, email and contact telephone number, contact list, fax number, nationality, demographic data

FOR WHAT PURPOSES? 

DYS will process your personal data for the following purposes: 

1. In the event that you request information through the forms provided for this purpose or you contact our customer service, to process and attend to your request, as well as to provide you with the best possible service;
2. In the event that you subscribe and give your consent to send you communications of a commercial nature, such as sending marketing communications detailing offers and news related to the industry in general or offers and business updates from DYS [*] that may be of interest to you. 
3. If you consent to send you commercial communications about products and services of third-party collaborating entities with which DYS maintains collaboration agreements, , without this implying the communication of my data to such third parties.
4. To comply with legal obligations, including, without limitation, laws regarding the Prevention of Money Laundering.
5. Where appropriate, to communicate your data to other companies of the business group to which DYS belongs, for internal administrative purposes, including the processing of personal customer data.
6. Depending on your cookies’ settings, to perform statistical analysis and profiling based on your browsing habits.
7. In the event that you send us a request through the contact form.
8. In the event that you apply for a job vacancy.
9. In the event that you talk to our team using the chatbot.

LEGITIMATION

The legal basis for the processing activity of your personal data based on the purposes described above, are the following:

1. In case you request information through the “Request Details” or “Download the offer”  form or contact our customer service or contact us: the execution of the contractual relationship with you, or the adoption of pre-contractual measures if you are not yet a customer;
2. Your consent to receive commercial communications or newsletters from Dream Yacht. 
3. Your consent to receive commercial communications about products and services of third-party collaborating entities with which Dream Yacht maintains collaboration agreements. 
4. For the fulfillment of the different legal obligations that are applicable;
5. Where appropriate, we base our legitimate interest in communicating your data to other companies in the group to which DYS belongs.
6. Where appropriate, your consent to perform statistical analyses and develop profiles based on your browsing habits;

WHO DO WE SHARE YOUR PERSONAL DATA?

In general, DYS will not transfer your personal data, except in the following cases:

1. to competent authorities and bodies, courts, tribunals or any other third parties legitimized in accordance with the applicable regulations;
2. to DYS’s operations center, as well as to any other location where the parties involved in the processing of the data are located, such as port operators that allow departure from the port; 
3. to other companies within the group of companies to which DYS belongs, for internal administrative purposes, including the processing of personal customer data, 
4. to third-party collaborating entities with which Dream Yacht maintains collaboration agreements, if gave us your consent

However, DYS has contracted the provision of certain services (e.g. virtual infrastructure services, cloud computing, etc.) to suppliers, which may have access to and/or process personal data in their capacity as processors. Some of these providers may process and store personal information on servers located outside your country of residence, details of which can be requested at gdrp@dreamyachtcharter.com .

Therefore, depending on the user’s location, data may be transferred to other countries. In such a case, your personal data may be transferred internationally to third parties located outside the European Economic Area (“EEA”), provided that DYS has the authority to do so and subject to compliance with the appropriate safeguards set out in Articles 44 to 50 of the GDPR. Such third parties will only access the data in order to carry out their services on behalf of and for the account of DYS, under an obligation of confidentiality and always following its instructions and without at any time using such data for their own purposes and/or unauthorised purposes.

In any case, appropriate safeguards include, but are not limited to:

• Adequacy decision: a declaration by the European Commission that a non-EU state offers an adequate level of data protection equivalent to that provided by European data protection law, so that international data transfer to a third party established in that state outside the EU is possible;
• Binding Corporate Rules: these apply to corporate groups or the union of companies engaged in a joint economic activity, which enables the flow of personal data on the basis of self-regulation accepted and assumed by each of the signatory entities;
• Standard Corporate Rules: this is a mechanism signed between the exporter of Personal Data from any of the EEA countries and a third country. It is a contractual agreement whose model has been approved and published by the European Commission and aligned with the precepts of the GDPR.
• Code of Conduct or a certification mechanism, together with binding and enforceable commitments made by the recipient regarding the implementation of adequate safeguards for the protection of the transferred data.
• In the absence of the above, your personal data may exceptionally be transferred to a third country or international organization, in application of the mechanisms that may be recognized in this respect by data protection legislation.  

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

DYS will keep your personal data in order to attend and/or carry out the services requested (as long as you do not request their deletion or opposition through the means indicated in the section “YOUR RIGHTS”), and for the time necessary to attend to the rest of the purposes set out above.

Likewise, DREAM YACHT will keep them for the periods of prescription necessary according to the legislation that, in each case, is applicable to meet future responsibilities. After the legal statute of limitations has expired, your personal data will be destroyed.

We also inform you that we will take all reasonable steps to ensure that your data is rectified or deleted where it is inaccurate.

DATA SECURITY

DYS takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.

Data processing is carried out using computers and/or IT tools, following procedures and organizational modes strictly related to the stated purposes.

In cases where we are transferring your information to suppliers by e-mail, our accounts are covered by additional security measures. All information stored by third party back-up systems requires an encrypted login.

LINKS

This Site can include, show or display links to other web pages for your comfort and information. Those web pages can operate independently from us. It is possible that those web pages with links in them have their own privacy policies, so we strongly recommend you to read them when you visit them. As any web page with link that you visit is not of our property nor is under our control, we are not responsible for the content of those web pages, their use or their privacy policies. 

CONTROL OVER THE USE OF YOUR DATA

You may opt out of receiving marketing emails from us: To stop receiving promotional emails from us, you may at any time send us an email at gdrp@dreamyachtcharter.com, requesting that we stop sending you such communications. If you opt out of receiving marketing messages, we will continue to send you transactional messages. These include answers to your questions.

“Do Not Track”: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to such requests. If you block cookies, some features of our sites may not work. If you block or reject cookies, not all tracking described here will stop.

YOUR RIGHTS

In any moment, you can execute your access, rectification, opposition, deletion (if you forget it), processing limitation or your data’s portability rights. You must do it by sending an email to the address: gdrp@dreamyachtcharter.com. Likewise, you have the right to request information about the personal information we have collected, used, sold or disclosed to third parties in the last 12 months. These rights are inherent to each individual and therefore cannot be waived and are as follows:

• Right of access: the right to access the personal data that are processed by DYS in accordance with Article 15 GDPR;
• Right of rectification: the right to request that DYS rectify certain personal data of the Data Subject in accordance with Article 16 GDPR;
• Right of objection: the right to object to those processing operations that are based on consent or on the existence of a legitimate interest (including, but not limited to, the sending of commercial communications) in accordance with article 21 RGPD. In cases where the processing is based on the existence of a legitimate interest, the data subject shall have the right to request the weighting report carried out by DYS. In addition, in cases in which the purpose of the processing is to send commercial information from DYS or third parties, the Data Subject may opt-out free of charge and voluntarily (more information can be found here https://www.listarobinson.es/);
• Right to erasure: the right to request DYS to erase all or part of the data subject’s personal data in accordance with Article 17 GDPR;
• Right to restriction of processing: the right to obtain from DYS the restriction of the Processing of your Personal Data provided that some of the conditions set out in Article 18 GDPR are met;
• Right to portability of personal data: the right to receive your data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance, in accordance with Article 20 GDPR;
• The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects him or her.
• Right to withdraw consent: given for the performance of the Processing identified in the section on Processing based on the Data Subject’s consent, without such revocation having retroactive effect, in accordance with Article 7.3 GDPR.  

Please note that, given the different local regulations, there may be some of the rights described above that are not recognized by the local regulations of some countries. This is the case of those most recently incorporated in the GDPR, such as portability or the right not to be subject to a decision based solely on automated processing.

In addition, users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically possible, to have it transmitted to another data controller without hindrance.

We will comply with your request as soon as possible and, in any event, within the statutory time limit. Likewise, you may withdraw your consent at any time by sending an e-mail to the following address: gdrp@dreamyachtcharter.com, without, in any case, the withdrawal of your consent being a condition for guaranteeing the correct management of the commercial relationship.

In the event that we fail to comply with our data protection obligations or if you are not satisfied with how we have dealt with the exercise of your rights, you may contact us at the following e-mail address: gdrp@dreamyachtcharter.com. You may also, at any time, lodge a complaint with the Supervisory Authority (in the case of Spain, the Spanish Data Protection Agency). 

You may also use an authorized agent to submit requests on your behalf. In this case, together with the request, the authorized agent must submit a copy of the permission signed by the user to submit the specific request. Finally, we remind you that in the event that you provide us with data relating to another natural person, you must, prior to their inclusion, inform them of the points contained in this Policy.

DO NOT SELL MY DATA 

In addition to the rights described above, when you browse our website, you have the right to opt out of having us sell your personal information to third parties. You can exercise this right by contacting our Customer Service in the “Contact Us” sections of the Platform.

UPDATE

This Policy can update periodically to represent changes in our personal data processing. We will publish a prominent notice on the Site to notify you of any significant changes to our Policy and we will indicate at the bottom of the Policy when it was last updated. 

Last update: September 2024.

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